Order Desk Agent at Herd North America

See all the jobs at Herd North America here: http://herdna.recruiterbox.com/jobs

Order Desk Agent

Winnipeg, Manitoba, Canada | Operations | Full-time

Apply by: Oct. 24, 2025

Steer Towards Success: Become a HERD Order Desk Agent!

Location: Winnipeg, Manitoba

Role Type: Full-time, in office

Salary: $50,000 - $75,000, depending on experience

About this role:
You will join our customer service team at our corporate headquarters in Winnipeg, Manitoba. Your primary role is to answer inbound inquiries as the company’s first point of contact. You’ll also help with quoting and data entry.

Typical duties include:

Serve as the first point of contact for inbound inquiries.
Provide tailored advice to assist customers with product selection.
Resolving customer issues and questions.
Data entry for quotes, orders, and case creation.

We’ll make sure you have the proper training and support to give you every possible chance to make your role a success. This includes:

Structured induction program: This program will train you on all aspects of the role so you can hit the ground running.
Structured career development: We want you to succeed. Our team is here to support and work with you to explore and meet your career potential.

What experience should you have?

Bilingual ability in Spanish and/or French is an asset, but not required — we encourage all qualified candidates to apply.
Comfortable working in a busy sales environment.
Experience in a similar sales role or a high-touch retail setting with strong customer service skills.
Ability to quickly learn and confidently articulate HERD’s products.
Enthusiasm for talking about and promoting products and services.
Previous experience selling to—or working within—the trucking or automotive industry is a strong asset.

Why Join HERD?

Competitive salary and benefits package, complete with paid vacation.
With the use of a leading performance management program, HERD helps employees unleash their potential, create value for themselves and the company, and get rewarded for doing so.
Long-term career opportunities.

How to apply

Please click on the apply button if this sounds like the role for you. We appreciate all interest, however, only qualified candidates will be contacted.

For more information please check out our website: www.herd.com

Apply by: Oct. 24, 2025

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See all the jobs at Herd North America here: http://herdna.recruiterbox.com/jobs

Application Form

First Name *

Last Name

Email *

Phone *

Resume *

How did you hear about this opportunity at HERD? *

Are you currently employed? If so, why are you looking for a new position? *

This position will require you to work in office. As HERD is not located near any public transportation routes, do you have a reliable vehicle to get you to and from work every day? *

How well do you understand our company's mission and core values? Which of these resonates most with you? *

Why do you want to be HERD’s Order Desk Agent? *

What are 3 skills that you possess that an Order Desk Agent would require? *

What are 3 behaviours that you possess that an Order Desk Agent would require? *

Besides English, are you fluent in any other languages? *

What is your salary expectation for this position? *

If you were to get this position, when would you be available to start? *